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Terms and Conditions

Inbox Self Storage Limited - Terms and Conditions of Storage
1. General Information
1.1 This Agreement is made between Inbox Self Storage Limited ("we", "us", or "our") and you, the customer ("you" or "your"). 1.2 By placing goods into storage with us, you agree to these terms and conditions. 1.3 You confirm you are the legal owner of the goods or have the authority to store them.
2. Storage container use
2.1 You will be allocated an external steel shipping container ("unit") located at our outdoor storage facility. 2.2 You may use the unit solely for the purpose of storing goods that you legally own. 2.3 You must not use the unit as living accommodation, office space, or for running a business from the site. 2.4 The unit must be secured with your own padlock. We are not responsible for units left unsecured.
3. Payment Terms
3.1 Storage fees are payable monthly in advance by card payment only. 3.2 Late payments will incur a £15 administration fee and may result in restricted access or termination. 3.3 We reserve the right to withhold access and/or seize stored goods if payment is overdue by more than 14 days. 3.4 We may dispose of or sell goods to recover unpaid charges after giving reasonable notice.
4. Term and Termination
4.1 This agreement is a rolling monthly contract and may be ended by either party at any time with written notice. 4.2 You must vacate and clear the unit by the termination date. Any items left behind will be treated as abandoned. 4.3 The unit must be left clean and in the condition it was provided to you, and must be swept out using a broom.
5. Insurance & Liability
5.1 We do not insure your items and accept no responsibility for any loss or damage, including from fire, theft, water ingress, vermin, mould, rust, or acts of God. 5.2 You are solely responsible for insuring your items while stored with us.
5.3 You accept that container storage is outdoors and subject to fluctuations in temperature and humidity. 5.4 You acknowledge and accept that you store all goods at your own risk.
6. Prohibited Items
You must not store any of the following: - Food or perishable items (unless sealed in airtight, vermin-proof containers) - Living creatures or plants - Illegal goods or substances - Explosives, firearms, ammunition - Flammable, wet or hazardous substances (e.g. water, petrol, paint, gas canisters, batteries over 160Wh) Wet or damp items, or liquids will cause condensation and potential mould growth on items in the container, so it is recommended that if you are storing items whilst it is raining, a moisture absorbing dehumidifier is played in the unit, and we recommend checking on your items at least once every couple of months - Toxic waste, asbestos, chemicals, biological agents - Items emitting fumes, odours, or that may decay or rot - Stolen or counterfeit goods - Cash, securities, or items of purely sentimental value - Motorised vehicles. 
7. Access
7.1 Access is permitted only during our advertised opening hours. 7.2 We reserve the right to deny access in the event of non-payment, emergency, or for safety reasons. 7.3 You may not sub-let or share access to your unit without prior written consent.
8. Site Rules & Conduct
8.1 You must keep all common areas clean and free of obstruction. 8.2 You must not cause nuisance, damage, or disturbance to other users or the site. 8.3 You may not make alterations to the unit or affix anything to it.
9. Limitation of Liability
9.1 We shall not be liable for loss or damage unless caused by our proven negligence. 9.2 Our liability, in any case, is limited to £100. 9.3 We are not liable for delays or failure to perform resulting from events beyond our control (e.g. floods, fires, pandemics, or acts of government).
10. Personal Information
10.1 We may collect and store your personal data for the purpose of account management and credit control.
10.2 Your information will not be sold or shared beyond what is legally required. Please refer to our Privacy Policy for full details.
11. Agreement
11.1 By entering into a rental arrangement with us (whether online, in person, or by phone), you agree to be bound by these terms. 11.2 These terms may be updated with reasonable notice, and the latest version will be available on our website.